Crisis & Support Details
Light and Shade is unable to offer crisis and urgent support out of normal working hours. If you are at all concerned about your mental health or the mental health of a friend or relative, you can contact the following organisations or access emergency help at the following locations. You may also want to speak to your GP inside normal working hours. If you feel that you or someone’s life is at risk or If you or someone has been seriously injured, feeling suicidal or taken an overdose. If you do not feel you can keep yourself or someone else safe. Call 999 or you can attend your local A and E. In this area Queens hospital in Romford would be your nearest locations.
Samaritans – If you are feeling suicidal and need to talk.
Available 24 hours a day to provide confidential emotional support for people who are
experiencing feelings of distress, despair or suicidal thoughts.
Email: [email protected]
116 123 call free
Tel: 08457 90 90 90
NHS Direct -for more information about mental health services and where to get urgent mental help support from by the NHS.
Use the ‘Shout’ crisis text line – text SHOUT to 85258
National Domestic Abuse Helpline
Tel: 0808 2000 247
www.nationaldahelpline.org.uk/
Women’s Aid – For support for women and children in domestic violence situations.
CALM (Campaign Against Men Living Miserably) – preventing male suicide.
Tel: 0800 585858 (Helpline open 5pm-midnight)
Papyrus – Prevention of young suicide supporting under 35s.
Tel: 0800 068 4141
Saneline – Out-of-hours helpline offering practical information, crisis care and emotional support to anybody affected by mental health problems.
Tel: 0845 767 8000
Wellbeing and Mental Health Helpline
Tel: 0800 915 4640
National LGBT+ Domestic Abuse Helpline
Tel: 0800 999 5428
Alcoholics Anonymous – for anyone who thinks they may have a problem with alcohol
Tel: 08009188650
www.alcoholics-anonymous.org.uk/
Al-Anon – for family including children and friends whose lives are affected by a person with addictive behaviours.
Tel: 0800 0086 811
www.al-anonuk.org.uk
FRANK – provides information and advice about drugs and information on local services.
Tel: 0800 776600
www.talktofrank.com
Gamblers anonymous – for anyone who thinks they may have a problem with gambling
Tel: 03300940322
www.gamblersanonymous.org.uk
Narcotics Anonymous UK – for anyone who thinks they may have a problem with drugs including alcohol
Tel: 0300 999 1212
Children and adolescent support
Children and adolescents can struggle with their emotions and with their lifestyles if you are concerned or a child would like someone to be able to talk to here are some emergency contacts.
Childline – for under 19s to be able to talk and get support
Tel: 0800 1111
www.childline.org.uk
Kooth – Children’s online mental wellbeing community
www.kooth.com
NSPCC – discuss or report a concern about the safety or welfare of a child.
Tel: 0808 800 5000
www.nspcc.org.uk
The Mix – free information and support for under 25s in the UK
Tel: 0808 808 4994
https://www.themix.org.uk
Debt Management
If you are experiencing issues with finances, money and debt can become a big issue of stress and anxiety here are some contacts.
Step Change – help you to manage your debt and understand money
Tel: 0800 138 1111
www.stepchange.org/
The Money Advice Service – Free and impartial money advice
Tel: 0800 138 7777
www.moneyadviceservice.org.uk/en
Eating Disorders
Eating disorders can be caused by a range of psychological conditions that cause unhealthy eating habits to develop. They might start with an obsession with food, body weight, or body shape. In severe cases, eating disorders can cause serious health consequences and may even result in death if left untreated.
Beat – Beating Eating Disorder – Supports people affected by eating disorders.
Tel: 0845 634 1414 (adult)
Tel: 0845 634 7650 (youth)
www.b-eat.org.uk
Victim of Crime
Being a victim of a crime can vary from situation to situation and how it can affect a person. Here is some information of different national organisations that may be able to help with help and support.
Mosac – Supporting all non-abusing parents and carers whose children have been sexually abused.
Tel: 0800 980 1958
www.mosac.org.uk
Rape Crisis – support and services for victims and survivors of sexual violence or childhood sexual abuse.
Tel: 0808 802 9999
www.rapecrisis.org.uk
Victim Support – Help after crime
Tel: 08081689111
PAPYRUS UK
PAPYRUS is the national charity dedicated to the prevention of young suicide. They support young
people under 35 who are experiencing thoughts of suicide, as well as people concerned about someone else.
www.papyrus-uk.org
Helpline: 0800 068 4141
Text: 07786209697
Email: [email protected]
Open 10am-10pm on weekdays and 2pm-10pm on weekends and bank holidays
Mind
Mind offers advice, support and information to people experiencing a mental health difficulty and
their family and friends. Mind also has a network of local associations in England and Wales to which
people can turn for help and assistance.
Lines are open Monday to Friday 9am to 6pm (except bank holidays).
www.mind.org.uk
InfoLine: 0300 123 3393 to call, or text 86463
Email [email protected]
Rethink Mental Illness
Rethink Mental Illness works to help everyone affected by severe mental illness, such as
schizophrenia and bipolar disorder, recover a better quality of life. It provides effective services and
support and campaigns for change through greater awareness and understanding.
National Advice Service: 0300 5000 927 (Open 10am to 2pm, Monday to Friday)
Email [email protected]
(Rethink was formerly called the National Schizophrenia Fellowship)
YoungMinds
www.youngminds.org.uk
Parents helpline: 0808 802 5544 (Mon-Fri from 9.30am to 4pm)
YoungMinds Crisis Messenger: text YM to 85258
Campaign Against Living Miserably (CALM)
A helpline for men in the UK who are down or have hit a wall for any reason, who need to talk or
find information and support.
www.thecalmzone.net
Helpline for men: 0800 58 58 58
Webchat: www.thecalmzone.net/help/webchat/
5pm to midnight, every day of the year
Sane
SANE services provide practical help, emotional support and specialist information to individuals
affected by mental health problems, their family, friends and carers.
Support Forum: www.sane.org.uk
Saneline: 0300 304 7000 (local rate on BT landlines) Open 4:30-10:30pm every day
Wellbeing and Mental Health Helpline
Tel: 0800 915 4640
“You are never too old to set another goal or to dream a new dream” By C.S.Lewis